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When scheduling an interview, ask the employer the time slots they do interviews and try to be the first or the last.
In this way, angry customers who approach you will have to see themselves in the mirror behind you and the chance of them behaving irrationally will be lowered significantly.
This works in sales, but it can also be applied in other ways. My previous boss was training me and just gave me pointers. I was working at a gym trying to sell memberships. He told me that once I got all the small talk out of the way and presented the prices, the first person to talk would lose. It didn’t seem like a big deal but it actually worked. Often there were long periods of awkward silence as the person tried to come up with some excuses, but usually they bought.
If you stay silent and keep eye contact, they will usually continue to talk.
When we eat, our brain tell ourselves, “I would not be eating if I were danger. So I’m not in danger.” This has helped me to stay calm.
Also, most people like talking about themselves; so ask lots of questions about them.
If you’re able to teach something well, you will be sure that you’ve understood it very well.
It doesn’t always happen the first time, but it will definitely happen the next time.
When you’re feeling stressed in any situations, immediately reframe it : Your body is getting ready to be courageous, you are NOT stressed.
If you approach two people in the middle of a conversation, and they only turn their torsos and not their feet, they don’t want you to join in the conversation. Similarly, if you are in a conversation with a coworker who you think is paying attention to you and their torso is turned towards you but their feet are facing in another direction, they want the conversation to end.
Don’t be intimidated by anyone, everyone is playing a role and wearing a mask.
When they fail to do that, they’ll look around (usually nervously for a second) they won’t look at you again for some time. This is your chance to straight up stare at this person for at least 45 seconds.
you’re staring at someone and get caught, DON’T turn your head or your body to look away, because that just confirms that you were staring. Just move your EYEBALLS off the person. Unlike turning your head, it’s instantaneous. And the person will think you were just looking at something behind them and that they were mistaken for thinking you were staring. Do it confidently, and ignore any reaction from the person, and you can sell it every single time. After a second you can even look back at them with a “Why are you staring at me?” look on your face to really cement the deal!
Become the information source, and let the information be yours. Even grabbing a beer with a former colleague once a year will keep you in the loop at the old office. Former co workers might have gotten a new position in that office you always wanted to work in, great! Go to them for a beer, and ask about the office. It’s all about connections and information.
Pretend it is your grandmother, it will significantly reduce your road rage.
No slouching, hands out of pockets, and head held up high. It’s not just a cliche — you literally feel better and people around you feel more confident in you.
These are phrases that do not evoke confidence, and will literally do you no good.
You will feel happier and more accomplished than before.
You’d be surprised how long you could drink on the phrase “I bought the first one.”
If you focus on learning about them, you’ll seem to be more interesting and dynamic. (Again, people love to talk about themselves.)
For instance, when I want my son to put his shoes on I will say ,”do you want to put your star wars shoes on or your shark shoes on?” Pro-tip: In some cases, this works on adults.
As my former teacher said “You can jump and dance FOR joy, but you can also jump and dance yourself joyful.”
If someone is sitting with her legs crossed, cross your legs. If they’re leaning away from you, lean away from them. If they’re leaning towards you, lean towards them. Mirroring and matching body position is a subconscious way to tell if someone trusts you or is comfortable with you. If you’re sitting with your arms crossed and you notice someone else is sitting with her arms crossed, that is a good indicator that you have/are successfully built/building rapport with that person.
I find the basis of the Benjamin Franklin effect is very useful and extends far beyond pencil borrowing. This knowledge is useful in the world of flirting too. Asking a girl in your class if you can borrow a pencil or her notes or to explain the homework will make her more likely to like you than if you let her borrow your stuff or are the one to help her. Even just asking a girl to buy you drinks (facetiously) leaves a much bigger impression than offering to or actually buying a girl a drink. The best part is it kills 3 birds with one stone: you get the advantages of the favor itself, the person subconsciously likes you more, and it makes them more open to future favors and conversation.
When you’re feeling stressed, worried or angry, tap each finger tip while thinking (or speaking quietly) a few specific words about what is bothering you. Repeat the same words while tapping each of your 10 fingers, including thumbs. For example, tap while saying, “I’m so angry with her…” Doing so will likely take the charge out of the feeling and return you to a more resourceful (better feeling) state of being. It’s called EFT (Emotional Freedom Technique) or “tapping,” and it is useful in many life situations – emotional sadness, physical pain, food cravings, traumatic memories…
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ebook on blogging, how to, measurement, get content, B2B
Simplify your life
1. Stress + Rest = Growth
2. Focus on the Process, Not Results
3. Stay Humble
4. Build Your Tribe
5. Take Small, Consistent Steps to Achieve Big Gains
6. Be a Minimalist to Be a Maximalist
7. Make the Hard Thing Easier
8. Remember to Experience Joy
1. Het bouwt mentale taaiheid
2. Het helpt je te waarderen wat lijden kan brengen
3. Het verhoogt je vermogen tot veranderen
4. Het verhoogt het vertrouwen
5. Het zorgt voor creativiteit
6. Het kweekt kameraadschap
7. Het bevordert nederigheid
Live your life. Inspiration from a 27 year old dying from cancer
Your instructor, James Patterson—currently the best-selling author in the world—lets you know what he has planned for your class and what you’ll need to learn to start writing your own best-sellers.
02 Passion + Habit
Getting into the proper mindset is an essential first step to writing a best-seller. This lesson explores James’s secrets for staying focused, productive, and motivated.
03 Raw Ideas
How do you recognize a great idea? How do you figure out if it’s worthy of your effort? James spells out the techniques he uses to generate his ideas and then separate the good ones from the less compelling ones.
With the right plot, your reader won’t be able to stop turning the pages. In this lesson, James measures out his unique approach to developing plot lines that keep readers wanting more.
For James, conducting in-depth research not only makes his writing better, it also boosts his credibility with his readers. Find out when and how James conducts his research and how he incorporates it into his writing in a thoughtful way.
06 Outlines: Part 1
James’ secret weapon is a comprehensive outline. Learn how he sets himself up for a fast and successful first draft. No matter what, don’t skip this lesson!
07 Outlines: Part 2
James has never shown the outline for his best-seller Honeymoon to anyone (not even his publisher) until now. Follow along with the outline provided in your Class Workbook as James further explains his process.
08 Writer’s Block
Even when you’ve written as many books as James has (76 best sellers and counting), there’s still nothing scarier than staring at the blank page. Here’s how to conquer those fears.
09 Creating Characters
From Alex Cross to Michael Bennett, James has mastered the art of creating complex and memorable characters. Hero to villain, learn how to make your character stay with your reader well beyond the last page.
10 First Lines
Grab your reader’s attention quickly and make them hold on for dear life. James shares his tips for getting your reader hooked from the very first line.
11 Writing Dialogue
Dialogue should always push the story forward. Listen to James explain a few common dialogue pitfalls and easy ways to avoid them.
12 Building A Chapter
James is well known for his numerous short and snappy chapters. Learn how he propels the reader through the book with an outline as his roadmap.
13 Writing Suspense
The secret to suspense is…
14 Ending The Book
We’ve all read great books with terrible endings. Of the infinite possible endings, learn how James chooses the right one.
James is liberal with a red pen; his editing is key to keeping the reader engaged. Learn how to trim the fat with our interactive editing assignment.
16 Working With A Co-Author
When does James decide to use a co-author and is it a true collaboration? In this lesson, we meet two of his most trusted co-authors who share their process for making a collaboration truly successful.
17 Getting Published
Author of 76 best-sellers and holder of the Guinness World Record for the first person to sell over 1 million eBooks, James knows a thing or two about getting published. In this lesson he shares what he’s learned.
18 Book Titles And Covers
Readers do judge books by their covers. What should they think about yours?
19 Marketing The Patterson Way
Before publishing his first book, James was an executive at a top ad agency in New York. Find out what James learned from his time in advertising and how he used it to change the book marketing game.
What happens when Hollywood takes an interest in your story? Sit back and listen as James shares the best and worst moments from his time on the set.
21 Personal Story
Every master begins as a student. James shares his long, winding path to becoming the world’s best-selling author.
You’ve been given the tools to help write your next book. Now what?
75 life lessons, quotes